FAQs
SHIPPING DETAILS
If you place an order with us, you’ll receive an order confirmation email with detailed shipping instructions, including our studio address. If you’re curious, though, instructions for each type of inclusion are listed here!
**DO NOT request a signature upon delivery. If our office is closed, we have a safe drop box for milk/inclusion deliveries. If you request a signature upon delivery and we are not in the office, we will not receive your shipment!
We update our system about 2-3 times per week and you'll receive an email confirming that your milk/inclusions have been unboxed and safely stored. Please keep the tracking information on your milk shipment. Expect your finished piece(s) to ship between 8 and 12 weeks after we receive your milk and/or inclusions for most jewelry pieces, and 12-15 weeks for rings, and oftentimes sooner! You will receive an email notification when your order ships with tracking information.
PLEASE do not send any instructions/order changes/address changes in your package! Any changes or instructions/edits to your order MUST be emailed to us at SonnieDaysAheadJewelry@gmail.com.
IMPORTANT NOTE: Please do NOT send us the very last of any inclusions. Always save some at home, just in case mail gets lost, or breast milk molds. It’s very, very rare, but can be devastating for such precious and irreplaceable pieces. Additionally, we do not return any unused or preserved milk back to the customer.
We cannot accept milk/inclusions until you’ve placed an order.
I don’t have anymore breastmilk storage bags. Can I send my breastmilk another way?
NO. We really want you to use a new breastmilk storage bag to send your breastmilk to us. We know that if you are at the end of your breastfeeding journey, you don’t really want to purchase a new box of these, but breastmilk storage bags are sterile and made for storing breastmilk and preventing leaks. They help prevent mold and leaks during shipping. Bottles and containers are more likely to burst or leak during shipping, and we really don’t want your precious milk to be moldy or leaked out when we open your inclusion shipment.
Do I need to ship my milk overnight or put an ice pack in the box?
NO. It is not necessary to ship your milk overnight or to include an ice pack in the box. We do not unbox milk daily, so even if you ship it overnight, we may not get to it right away. Including an ice pack will actually just make a mess of things as the ice pack melts during shipping, so please do not include one.
Does it matter what carrier service I use to ship my breastmilk?
NO. We honestly do not care which carrier or shipping method you choose, so you can pick the one you trust the most and the option that fits your budget. All milk will be sour, but that’s OK! We can use it! Just follow the shipping instructions to prevent mold and leaks and all should be well!
I ordered more than one piece, do I need to send more than one batch of milk?
YES. 2-5 ml of milk per piece of jewelry is what we ask for regardless of what piece you order from our collection! Each batch of preserved milk is enough to make approximately 12-15 pieces of jewelry (depending on which pieces you order).